Refund Policy
At Nutreesa Inc., customer satisfaction stands as our foremost priority, and we are committed to delivering a seamless experience for every order placed. Once an order is confirmed, it commences its journey to you with the utmost attention. Regrettably, we are unable to accommodate cancellations, refunds, or modifications post-confirmation. While we entrust reputable carriers such as UPS for deliveries, we cannot assure specific arrival dates or provide refunds for any delays.
Cancellation Policy:
Recognizing that circumstances may change, once an order is in progress, it is en route to you. Hence, we are unable to entertain cancellations or modifications to your order. Be assured, we are dedicated to ensuring timely delivery in impeccable condition.
Returns & Replacements:
As our products are customized to your preferences, returns are not feasible. We take immense pride in the quality of our offerings, yet external factors like handling and temperature may impact them. Kindly ensure accurate delivery details to prevent any complications. Your satisfaction is pivotal, and we appreciate your understanding.
Damaged Orders:
In the unlikely event of receiving a damaged order, we are here to assist you. For local Metro Atlanta orders, please forward images of the damage to lucky.m@nutreesa.com. If your order was shipped, kindly send the images to the same email address. We will promptly evaluate the situation and strive to reach a resolution. Your confidence in Nutreesa Inc. is invaluable, and we are committed to ensuring your contentment.